Superbalist offers delivery to your home or office anywhere in South Africa, or collection at one of Takealot’s Pick Up Points.

Delivery options & estimated date will be presented to you in checkout based on your delivery address, the location of the stock, and the availability with our couriers. 

Orders containing heavy goods are delivered by a two-man team at a R299 surcharge per order.

Standard delivery
Main Centre: 2 to 4 working days
Regional: 2 to 6 working days 
Remote: 3 to 10 working days

Order under R750: R80 | Order R750 or more: FREE

Standard collection from 80+ Takealot Pickup Points
Ready to collect within 2 to 6 working days

Order under R750: R40 | Order R750 or more: FREE

Same day delivery
Main Centre - JHB, CPT, PTA only
Delivery between 3pm and 7pm

Order under R750: R95 | Order R750 or more: R35

Same day collection 

Main Centre - JHB, CPT, PTA only

Order under R750: R50 | Order R750 or more: R35

Next work day delivery
Main Centre - JHB, CPT, PTA only
Delivery between 8am and 7pm

Order under R750: R95 | Order R750 or more: R35

Next Day collection (includes Saturday)

Main Centre - JHB, CPT, PTA only

Order under R750: R50 | Order R750 or more: R35

Saturday/ Sunday delivery
Main Centre - JHB, CPT, PTA only
Between 11am and 7pm

Order under R750: R95 | Order R750 or more: R35

NOTE:
 

• Takealot Pickup Points opening hours vary. Hours will be confirmed in checkout and on your Ready to Collect email.
• If you qualify for Cash on Delivery a non-refundable service fee will apply, payable on delivery in addition to your order total.

Superbalist reserves the right to amend delivery costs at any time. All changes will be disclosed here.

Orders containing heavy goods are delivered by a two-man team at a R299 surcharge per order.

• Premium delivery options available for heavy goods

Premium delivery fees will be added in addition to the R299 heavy goods fee.
Delivery options are based on delivery address, location of stock, and availability with our logistics team or couriers.

• Refunds for heavy goods

Like all delivery fees, the heavy goods fee is non-refundable.

With the exception that the heavy good item was incorrect, damaged or if the item was cancelled from the order. 

Delivery options will be shown to you in checkout. They depend on:

1. Your delivery address: Based on courier limitations, not all delivery options are available for all areas. Premium options (Same Day, Next Day and Weekend) are only available in main centres as they are closest to our distribution centres.
2. Courier availability: Premium delivery and collection options (Same Day, Next Day and Weekend) have a limited capacity & are not always available in peak periods.
3. Location of stock: stock located in a warehouse in a different province to your delivery address will take longer to be couriered to you. In such instances, only standard or collect may be available.

Standard Delivery to anywhere in South Africa will always be available for all orders. The delivery options we give you in checkout are the fastest we can offer based on your order & delivery address.

You may have the option to collect your order at a Takealot Pickup Point if you select Click and Collect during checkout.

Click here to view a list of our Click and Collect branches and keep an eye open as we continue to roll out more Takealot Pickup Points close to you.

If you opt to collect your order at a Takealot Pickup point, you will be notified once the parcel has arrived at the pickup point you selected. You will receive another reminder 48 hours later.

Your order will remain at the Takealot Pickup Point for 7 days (including weekends) after it has been delivered there. Failure to collect during this period will result in your parcel being sent back to our Warehouse and a refund being processed for your order.

 Important: Click and Collect cannot be used for split orders and might not be available for all orders.

The delivery service we offer is a door-to-door service. This means that the order  is delivered to the address and not the person - i.e. if the person is not available it can be left with anyone at that address e.g. security, staff, reception, etc. Please ensure that someone you trust is available at the address you selected.

We do not ship to addresses outside of South Africa. We ship nationally within South Africa to physical addresses. We do not ship to Post Boxes.